State Farm® Insurance Agent Sara Turgeon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Oglesby
June 26, 2025
5
out of
5
rating by Susan Oglesby
"You are always so responsive and supportive. I was sitting in the showroom waiting to drive my new car home and had my new insurance in 4 minutes!!!"
Bryan Parton
June 25, 2025
1
out of
5
rating by Bryan Parton
"Stay away from State Farm Pickens SC. I have had personal and business insurance with them for a long time. In the last 5 years, I have had so many problems with this office. They have cancelled business insurance on us twice, without our consent. Also because of an employees negligence and also the agent broker, they cancelled my business insurance and cost me $7,500 of income because they wouldn't get the proper paperwork over and my Trucking Authority was temporarily suspended because of this. Now, they said we cancelled a business policy, which we did not, and now the dont underwrite it no more so we probably wont be able to get it back through them. We are looking to move all of our personal and business policies to another company. I dont write these bad reviews often or light heartedly. But I can't continue business with them being treated like this."
Sue McDonald
June 11, 2025
5
out of
5
rating by Sue McDonald
"Efficient and detail oriented Great customer service"
We responded:
"Sue, thank you so much for your 5-star feedback!"
Lindsay Mason
April 29, 2025
5
out of
5
rating by Lindsay Mason
"Always helpful"
We responded:
"Thank you, Lindsay, for your kind words and the perfect rating. It's wonderful to know that you find our team always helpful. Your feedback motivates us to continue providing the best service possible. We appreciate your support!"
Dale Lineaweaver
April 9, 2025
5
out of
5
rating by Dale Lineaweaver
"Sara Turgeon and her staff are absolutely amazing! A truly professional organization that provides outstanding customer service. Highly reccommended."
We responded:
"Thank you, Dale, for your kind words and for taking the time to share your experience with us. Your recommendation means a lot to us, and we're grateful for your support. We're here to assist you with any of your insurance needs."
John savage
April 8, 2025
5
out of
5
rating by John savage
"Great staff. Sara helped me with a new car on a Saturday. She does a great job and so does the entire staff."
We responded:
"So appreciate you taking the time to give us a review! So honored to serve you and our community!!! We appreciate you and your trust in us!!! "
Joe
February 7, 2025
5
out of
5
rating by Joe
"I have always used State farm insurance. It's nice knowing there's help close by if I ever needed."
We responded:
"Thank you for the 5 stars!"
Monique Hackett
January 28, 2025
1
out of
5
rating by Monique Hackett
"I have to write this because a good sister, friend and colleague has been dealing with this issue for some time now. One day after Christmas my friend was in an accident. She was at fault and is a State Farm customer… You know the slogan “State Farm is there” well where are they. I needed to let people know that State Farm has not been there. First she has had to make call after call to the adjusters, customer service, and the insurance office. The insurance office says they can’t do anything to assist her. My friend took her older model car to someone she trust and State Farm sent him the parts . Every part they send is from a Salvaged yard is broken or damaged. Get it Salvaged…damaged which is delaying the vehicle being fixed. Meanwhile the time has run out on her rental rather than fix the problem they call her and tell her we will not pay for your rental. Let’s keep in mind this is the only call she has received from them. She has had to call them for everything. They will not return calls and they never once called to ask how she was doing. To this day there is no resolution to this issue. Yes they get her number but has yet to say we will not send crappy parts to repair your car and since this is our fault we will make sure the issue is resolved. Buyer beware when it comes to insurance companies State Farm is not a good neighbor."
We responded:
"Hi Monique, I am so sorry to hear of the frustration your friend is experiencing. Having an accident is never convenient. We strive to help all customers through the process, however, we are limited to the policy provisions and coverages customers choose. Older vehicles create an even more difficult situation as vehicle manufacturers do not continue to make parts for vehicles after they change body styles, etc. Our Claims Department researches part availability based on the year, make, model of the vehicle via a national data base and has no control over availability or quality of what is available. Our best recommendation is to encourage your friend continue to communicate and document all correspondence with all parties involved and gain a further understanding of the coverages she selected on her policy. If she has further questions or concerns, please have her reach out to her insurance agent office and she can always request to speak with a Claims Supervisor if she is not getting the response needed from the Claims team. "
Linda Scribner
January 14, 2025
5
out of
5
rating by Linda Scribner
"Great company Great staff. Very pleased. Garcon is the best. Proficient and so polite."
We responded:
"Thank you, Linda for your review. My apologies in responding. Your feedback is greatly appreciated. "
Tracy Deley
January 13, 2025
5
out of
5
rating by Tracy Deley
"Great customer service!!"
We responded:
"Tracy, thank you so much for your review! For some reason it just popped up but I wanted to personally respond to let you know how much we appreciate you!"
Bill Huber
November 7, 2024
5
out of
5
rating by Bill Huber
"Great experience in setting up new policy!!"
We responded:
"Thank you so much for the review, Bill! We strive to take the best care of our customers by making the process as streamlined and simple as possible. We appreciate you! "
Eli Stoudemayer
October 26, 2024
5
out of
5
rating by Eli Stoudemayer
"I love Sara and her husband. They are so helpful and hard working! Please give them all your business"
We responded:
"Thank you, Eli! We are honored to serve you! Congrats on your new business... do we need to talk insurance soon? Thank you for taking the time to review our Agencies! Look forward to seeing you soon!"
Leanne Owens
October 17, 2024
5
out of
5
rating by Leanne Owens
"LOVE LOVE LOVE these ladies here !"
We responded:
"We so appreciate you taking time to send us some love! We are thankful for your business and the opportunity to serve you, Leanne!"
Tony Trotter
October 2, 2024
5
out of
5
rating by Tony Trotter
"Aways very helpful !!! Thank you so much"
We responded:
"Thank you, Tony! It's wonderful to hear that you find the service very helpful. Your appreciation means a lot to us!"
Ray Longenecker
September 12, 2024
5
out of
5
rating by Ray Longenecker
"Great over-the-phone service! Very personable and friendly, but helpful more than anything!"
We responded:
"Thank you so much for your kind words, Ray! It's wonderful to hear that you found the over-the-phone service personable, friendly, and most importantly, helpful. We're always here to assist you with a smile!"
Pamela Bailey
September 9, 2024
5
out of
5
rating by Pamela Bailey
"State Farm has been a joy to work with! I had originally tried to go with Allstate, what a terrible experience! I was almost charged a higher rate of insurance that my mortgage company would supply. I called them three times, even calling them was hard. Each time they told me everything was corrected. With State Farm, they handled everything perfectly! Everyone I spoke with was considerate and thorough. My insurance was better too!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that everything was handled perfectly and that you found our team considerate and thorough. We're delighted that you're happy with your insurance and that we could make the process smooth for you. Your satisfaction means a lot to us!"
Scott Hughes
July 3, 2024
5
out of
5
rating by Scott Hughes
"Professional, friendly, prompt response to my request. Thank you!!"
We responded:
"Thank you for the kind words, Scott! We are thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out."
Hillary Benson
June 11, 2024
5
out of
5
rating by Hillary Benson
"Rose is our agent. She's always very helpful and gets whatever we need done quickly and proficiently. We have a house, a business, and multiple vehicles insured with them. We HIGHLY recommend Rose at Sara Turgeon- State Farm agency to administer all your needs."
We responded:
"Thank you, Hillary for your compliment of Rose and our Agency. We strive to deliver a positive customer experience and look forward to building on that relationship with you! "
Theris Cheeks
May 23, 2024
5
out of
5
rating by Theris Cheeks
"I loved the people at State Farm they helped me when management kept deleting my renters insurance they nipped it in the bud very fast I truly truly appreciate them for all they did for me there"
We responded:
"Thank you for sharing your positive experience with us, Theris! We're glad we could assist you quickly with your renters insurance. If you ever need anything else, don't hesitate to reach out."
Joe Dunn
April 30, 2024
5
out of
5
rating by Joe Dunn
"Sara does an excellent job of helping her clients by reviewing policies and making suggestions that will improve the policies! Always willing to look for ways to same me money. Thankful to have her as my agent!"
We responded:
"So appreciate the opportunity to serve the North and South Carolina community! Love helping provide customers piece of mind that they can recover from the unexpected, have the coverage they need, and a local agent that has their best interest in mind! Thank you Joe for taking the time to review us! We are grateful for customers like you!!!! "
Mel Mauldin
March 23, 2024
5
out of
5
rating by Mel Mauldin
"Fantastic customer service"
We responded:
"Mel, thank you for sharing this feedback! We really put a strong emphasis on providing great customer service and it makes our day to hear this!"
Allen Lynch
February 21, 2024
5
out of
5
rating by Allen Lynch
"Von Dean was Both Professional and Incredibly Helpful regarding my Pontoon Boat Insurance . Thanks So Much for Your Help --- Above and Beyond !!!"
We responded:
"Thank you, Allen for your review and especially your recognition of Von. We strive to deliver a positive customer experience and we look forward to continuing that relationship with you! "
Jessica Hitchcock
January 17, 2024
5
out of
5
rating by Jessica Hitchcock
"Love me some Kristine:) always makes my day!"
We responded:
"Jessica, you are too kind! Kristine appreciates this recognition and we appreciate the great feedback. Thank you for your review!"
Dolphus Haney
January 9, 2024
5
out of
5
rating by Dolphus Haney
"Always nice and helpful I really pleasure to do business with"
We responded:
"Thank you so much for the review! We appreciate your feedback!!! Have a wonderful And Safe Labor Day weekend!"
Scott Durham
December 11, 2023
5
out of
5
rating by Scott Durham
"Always great service"
We responded:
"Thank you for the 5 star review, Scott! It is our pleasure to be able to assist you with any of your insurance questions or needs!"