State Farm® Insurance Agent Sara Turgeon

"Thank you for sharing your experience. I'm sorry to hear about the unpleasant smell and the initial confusion with the staff member, but I'm glad Kristine was able to help you and get everything sorted out. Your recommendation means a lot! If there's anything else you'd like to share or need assistance with, feel free to let me know."

"Thank you, Susan, for sharing your experience. It's wonderful to hear that you found our service responsive and supportive. We're delighted that we could assist you quickly while you were at the showroom. Enjoy your new car!"

"Thank you for taking the time to share your experience. We're truly sorry to hear about the difficulties you've faced with your business insurance and the impact it has had on your operations. Your concerns about cancellations without consent and the resulting financial loss are very serious, and we understand how frustrating this must be. We appreciate your long-standing relationship with us and regret that we have not met your expectations recently. If you’re open to it, please reach out directly so we can review your situation and see if there’s any way to make things right. Your feedback is important, and we’re committed to improving our service."

"Sue, thank you so much for your 5-star feedback!"

"Thank you, Lindsay, for your kind words and the perfect rating. It's wonderful to know that you find our team always helpful. Your feedback motivates us to continue providing the best service possible. We appreciate your support!"

"Thank you, Dale, for your kind words and for taking the time to share your experience with us. Your recommendation means a lot to us, and we're grateful for your support. We're here to assist you with any of your insurance needs."

"So appreciate you taking the time to give us a review! So honored to serve you and our community!!! We appreciate you and your trust in us!!! "

"Thank you for the 5 stars!"

"Hi Monique, I am so sorry to hear of the frustration your friend is experiencing. Having an accident is never convenient. We strive to help all customers through the process, however, we are limited to the policy provisions and coverages customers choose. Older vehicles create an even more difficult situation as vehicle manufacturers do not continue to make parts for vehicles after they change body styles, etc. Our Claims Department researches part availability based on the year, make, model of the vehicle via a national data base and has no control over availability or quality of what is available. Our best recommendation is to encourage your friend continue to communicate and document all correspondence with all parties involved and gain a further understanding of the coverages she selected on her policy. If she has further questions or concerns, please have her reach out to her insurance agent office and she can always request to speak with a Claims Supervisor if she is not getting the response needed from the Claims team. "

"Thank you, Linda for your review. My apologies in responding. Your feedback is greatly appreciated. "

"Tracy, thank you so much for your review! For some reason it just popped up but I wanted to personally respond to let you know how much we appreciate you!"

"Thank you so much for the review, Bill! We strive to take the best care of our customers by making the process as streamlined and simple as possible. We appreciate you! "

"Thank you, Eli! We are honored to serve you! Congrats on your new business... do we need to talk insurance soon? Thank you for taking the time to review our Agencies! Look forward to seeing you soon!"

"We so appreciate you taking time to send us some love! We are thankful for your business and the opportunity to serve you, Leanne!"

"Thank you, Tony! It's wonderful to hear that you find the service very helpful. Your appreciation means a lot to us!"

"Thank you so much for your kind words, Ray! It's wonderful to hear that you found the over-the-phone service personable, friendly, and most importantly, helpful. We're always here to assist you with a smile!"

"Thank you so much for sharing your experience! It's wonderful to hear that everything was handled perfectly and that you found our team considerate and thorough. We're delighted that you're happy with your insurance and that we could make the process smooth for you. Your satisfaction means a lot to us!"

"Thank you for the kind words, Scott! We are thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out."

"Thank you, Hillary for your compliment of Rose and our Agency. We strive to deliver a positive customer experience and look forward to building on that relationship with you! "

"Thank you for sharing your positive experience with us, Theris! We're glad we could assist you quickly with your renters insurance. If you ever need anything else, don't hesitate to reach out."

"So appreciate the opportunity to serve the North and South Carolina community! Love helping provide customers piece of mind that they can recover from the unexpected, have the coverage they need, and a local agent that has their best interest in mind! Thank you Joe for taking the time to review us! We are grateful for customers like you!!!! "

"Mel, thank you for sharing this feedback! We really put a strong emphasis on providing great customer service and it makes our day to hear this!"

"Thank you, Allen for your review and especially your recognition of Von. We strive to deliver a positive customer experience and we look forward to continuing that relationship with you! "

"Jessica, you are too kind! Kristine appreciates this recognition and we appreciate the great feedback. Thank you for your review!"

"Thank you so much for the review! We appreciate your feedback!!! Have a wonderful And Safe Labor Day weekend!"