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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lavada Galloway

September 15, 2023

5  out of  5 rating by Lavada Galloway
"I stopped by the Pickens, SC State Farm Office on 9/15/23. I received excellent customer service from Von Dean, Office Manager. My car was hit in the back on 8/7/23. The person that hit me has Progressive Insurance. I've been trying to get Progressive to help me since 8/7. No one will call me back. I've sent damage pics and the police report to Progressive 3 times. No response. Von called Progressive. She found out that I had been assigned a new claims agent, but no one told me and no one has contacted me. State Farm has been my auto and home insurance company for decades. Von is a prime example of the caliber of employees at the Pickens State Farm Office. It is my experience that Sara Turgeon, Pickens Agent, hires high quality employees! Anytime I drop by the Pickens Office, I'm always treated with respect, assisted promptly, and with a great attitude!! I find this quality of customer service is very rare these days! I can only say wonderful things about Von and the entire Pickens Team!! Thank you!! Lavada Galloway"

kmelissa gilstrap

September 7, 2023

5  out of  5 rating by kmelissa gilstrap
"Always great to deal with. Rose in the office always helps me with all my insurance needs."

Mary Beth Weaver

August 31, 2023

5  out of  5 rating by Mary Beth Weaver
"Super professional, fast, and accurate!"

Rose Maloney

August 27, 2023

4  out of  5 rating by Rose Maloney
"Prices are comparable, I did have to get insurance on one of my cars because they were so high but they were better with my other 2 cars. Not sure why insurance companies are priced so far apart for one vehicle."

Mike Lewis

July 31, 2023

5  out of  5 rating by Mike Lewis
"Holly took care of me in a flash! Thanks! Sara Turgeon State Farm is a GREAT place for all your insurance needs folks!"

Michele Simmons

July 26, 2023

5  out of  5 rating by Michele Simmons
"You guys are great I don’t know what I would do without you. I really appreciate your business and always looking out for me. God bless."

Joe Dunn

July 24, 2023

5  out of  5 rating by Joe Dunn
"Sara does an excellent job of helping her clients by reviewing policies and making suggestions that will improve the policies! Always willing to look for ways to same me money. Thankful to have her as my agent!"

Patti Davis

May 31, 2023

5  out of  5 rating by Patti Davis
"Instant help!"

Nancy Reece

May 10, 2023

5  out of  5 rating by Nancy Reece
"No problems."

Stephen Hinson

April 19, 2023

5  out of  5 rating by Stephen Hinson
"Sara was SUCH a pleasure to work with. We were referred to her by a friend, and she turned out to be so incredibly helpful for us in our current situation. She made things simple to understand, and she even provided insight beyond the world of insurance which made things feel so personal."

Rachel Self

April 18, 2023

5  out of  5 rating by Rachel Self
"Absolutely love, the whole team! Amazing customer service!"

Rosanne Morris

April 17, 2023

5  out of  5 rating by Rosanne Morris
"Great customer service! Kristine is the best and is always so helpful, prompt and friendly. Highly recommend State Farm Pickens!"

Deb Driscoll

February 17, 2023

5  out of  5 rating by Deb Driscoll
"Sara is helpful, proactive, professional, knowledgeable and just an overall nice and friendly person. She helped my husband and me when we moved to South Carolina - we had no idea how to go about switching our insurance over, how to get our cars registered, or how to apply for residency. Sara was so responsive and helpful in answering all of our questions. We are so grateful for her help in coaching us through the process. We HIGHLY recommend using her for all of your insurance needs."

Brenda Cole

February 9, 2023

5  out of  5 rating by Brenda Cole
"We are very Impressed with Sara and her staff. We LOVE having an office to go to and talk in oerson!!!! Everyone we have talked to were extremely knowledgeable especially with our Plethora of questions about laws in South Carolina regarding Car Insurance. We will tell everyone we know that they get things done properly and quickly"

J Dawson

January 27, 2023

5  out of  5 rating by J Dawson
"Excellent quick professional kind response."

Karis Kellner

December 14, 2022

5  out of  5 rating by Karis Kellner
"Sara is fantastic! Super helpful, knowledgeable, easy communication, and a very hard worker. Highly recommend!"

Marc Elliott

December 12, 2022

5  out of  5 rating by Marc Elliott
"Sara was great to work with! She saved me thousands of dollars just by being someone who is able to think outside the box and come up with solutions others are not able to think of."

David Owen

November 27, 2022

5  out of  5 rating by David Owen
"Sara was a huge amount of help today. She was able to talk me through the process of getting my accident claim. I’m a long time customer and have always had good service from them."

deedee wilson

November 26, 2022

5  out of  5 rating by deedee wilson
"I called with a change in insurance and the office was closed. Sara called me back and personally helped with my request. This was very much appreciated since it was the Friday after Thanksgiving and the office was closed."

Linwood Harris

November 26, 2022

5  out of  5 rating by Linwood Harris
"Excellent service. Work fast. They got ahold of me before I even made my claim."

Michael SCOTT

October 6, 2022

5  out of  5 rating by Michael SCOTT
"Rose is always ready to help."

Bill Frank

October 6, 2022

5  out of  5 rating by Bill Frank
"Best State Farm Agency, in South Carolina"

Randy Coker

September 13, 2022

5  out of  5 rating by Randy Coker
"I've been with them since I was 15 years old I'm 54 years old now I don't think I'm going anywhere"

Sherry Boone

September 1, 2022

5  out of  5 rating by Sherry Boone
"I think of the people at my State Farm as family. They always have my back and they are always there for me. When we hit a deer not long ago they gave us a call to check on me and my husband and make sure we were okay. I especially want to thank Rose she took the time to text me that l had forgotten to make my insurance payment. She said it wasn't like me to not pay my insurance so she reached out to me. Thank you all so much."

Randy Minisall

August 25, 2022

5  out of  5 rating by Randy Minisall
"They are very friendly and helpful! I had a life transition and Rose and Holly were wonderfully compassionate dealing with me. Highly recommend this agency."